We promise a quality product at a fair price. If you are not happy with the product you must say so at the time of pickup, but no later. If you pre-paid for an item and it does not meet your expectations, please let us know and we will happily refund your money. Although we promise our bare root trees will leaf out and green up during the first season, our bare root trees have no set warranty, as there are too many variables to survival on the trees. With proper care and nurturing, your trees will grow and flourish. We offer everything from a line of tree care classes to paper handouts with your order. (If you lose them we can re-send them.)  If you have a tree from us that is not living up to your expectations, call us and we can usually find out what happened or did not happen to cause the issue. Regardless of how hard we try to educate our customers on proper tree care, the disregard of tried and true methods, and sometimes a lack proper care has caused the demise of a small percentage of trees sold and has triggered us to post this non-warrantee. This being said, we estimate a 99% chance or better for tree survival and flourishing under the proper conditions and care.

We want you to be satisfied.  If you think your trees are not doing well, please let us know at once.  We can often suggest ways to fix the problem.

 

The Apple Tree Guy
219 Kettner Drive
Carlton MN 55718
Call us at 218-391-1113

Email us at Dustin(at sign)TheAppleTreeGuy.com if you have any questions.

 





COVID-19 INFO

The 2020 Apple Tree Guy season is in full swing and busier than ever. Normally we have a set weekend for the annual pickup for bare root orders. This year’s planned weekend was on May 16th. We are in the process of working out the details to extend that window of pickup from one weekend to a couple of weeks. This would prevent the gathering of groups of people (we had 300 to 400 people in one day last year) and help slow the spread of this nasty virus. Check back here for more details as they become available. If you have an existing order we will keep in contact via Email/phone once details change. Upon pickup we would ask you to either stay in your vehicle or to stay at least 10 feet away. Thanks for understanding and please stay healthy! Dustin, Andrea, baby Callen, and Odie (doggie). 218-391-1113